FAQs

Here are answers to the most commonly asked questions. Can't find what you're looking for? Contact us today!

General

How can I keep up with all things Vermont Farm Table?

Let's be friends!

Subscribe to our newsletter and follow us on Instagram or Facebook for news on new products, deals and life in Vermont.

Where are your tables built?

All our tables are proudly built in our woodshop in Bristol, Vermont.  We partner with talented metal workers in Vermont to fabricate our metal table bases.

Where is the wood you build with from?

We source our wood as locally and sustainably as possible.  Some species are harvested in Vermont, others regionally based on where different species grow.  All our standard wood species are North American.

Ordering

Can I see your tables in person before I purchase?

Yes-ish. 

We do have a limited-number of tables on display in our Burlington offices and offer face-to-face design services by appointment.

Be in touch to schedule a visit.

Can you help me design my table?

Absolutely! 

We love talking tables.  Our talented designers can answer any questions you may have about our tables or walk you through the full design process.  Be in touch!

How long will it take to build my table?

Our standard production lead time for custom tables is 6 weeks or less, though we will always do our best to ship as soon as possible. Delivery lead times vary based on location (see “Shipping and Returns How will my table ship?" below for delivery expectations and timing).  Need a table sooner?  Check out our  Ready to Ship Collection.

Returns & Repairs

Can I return a made-to-order (custom) table?

We want you to be completely smitten with your new Vermont Farm Table, but given that we've designed and built this table just for you, we can't take it back if you've changed your mind, don't like the color or style or it doesn't fit.  If the mistake is ours, we'll make it right. If you are not completely satisfied with your table, please let us know and we'll work together on a solution.

Can I return a ready-to-ship table?

Yes!  If in the first 30 days you decide that your new table isn't right for you, let us know and we'll initiate a return.  Table must be in like-new condition.

Can I return kitchen goods?

If within the first 30 days after receiving any standard product you do not remain completely satisfied with your purchase, we will provide you with an exchange or refund for the price of your piece. The product must be in new condition. This policy excludes furniture purchases or on sale items, which are non-returnable.

Shipping & Delivery

When will my order ship?

For Made-to-Order Tables and Benches, see our full Guide to Shipping.

For Kitchen Goods & Ready-to-Ship, products with standard shipping, we do our best to get all orders out the door within 3 business days.

For overnight orders placed by Noon EST, we will ship on the next business day (excludes RTS). If we’re able to get an order on its way sooner, we absolutely will.

How will my table ship?

Ready to Ship tables ship via UPS.  We are pleased to offer White Glove Shipping on our made to order tables and larger bench orders.  Our partners blanket wrap your fully-assembled furniture straight off our woodshop floor and deliver it right to your home.  Depending on the route of the truck and where you live, shipping can add 1- 6 weeks to your total lead-time.  When your piece leaves Vermont Farm Table, we will let you know it’s on the way, and our partners will be in contact with you directly to schedule a delivery time that works best for you.  The delivery team that delivers will carry your table into your home and help ensure it arrives in perfect condition. Check out our Shipping and Returns page for more specific information about delivery.

Furniture Care

How do I care for my table?

Solid wood is both particular and forgiving. Here are some tips that will help you keep your table looking great for the long haul.

For everyday care we recommend using a clean, soft cloth and natural cleaner or mild soap and water.Keep your table clean and dry, and wipe up spills promptly. You shouldn't use hard chemicals or abrasives, such as bleach, vinegar, lemon, or other acidic disinfecting solutions, as they will dull and potentially harm the finish overtime.  Don’t place hot pans or dishes directly on the surface, or leave damp objects (wet glasses, vases, etc) on the table for long periods.

If something more catastrophic happens to your table, contact us and we’ll help walk you through repair and refinishing options! Your table can almost always be returned to its original finish quality.

Contract Work

Do you do commercial / contract work?

Absolutely, yes!  We love working with talented architects, designers and purchases to bring your creative vision to life.  Be in touch to learn more about working with us.

Do you offer a trade discount?

We love working with talented designers and offer them a trade discount. 

Be in touch to learn more.