FAQs

Here are answers to the most commonly asked questions. Can't find what you're looking for? Contact us today!

General

How can I keep up with all things Vermont Farm Table?

Let's be friends! Subscribe to our newsletter and follow us on Instagram or Facebook for news on new products, deals and life in Vermont.

Where are your tables built?

All our tables are proudly built in our woodshop in Bristol, Vermont. We partner with talented metal workers in Vermont to fabricate our metal table bases.

Where is the wood you build with from?

We source our wood as locally and sustainably as possible. Some species are harvested in Vermont, others regionally based on where different species grow. All our standard wood species are North American.

Ordering

Can I see your tables in person before I purchase?

Yes-ish. We do have a limited-number of tables on display in our Burlington offices and offer face-to-face design services by appointment. Be in touch to schedule a visit.

Can you help me design my table?

Absolutely! We love talking tables. Our talented designers can answer any questions you may have about our tables or walk you through the full design process. Be in touch!

How long will it take to build my table?

Our standard production lead time for custom tables is 6 weeks or less, though we will always do our best to ship as soon as possible. Delivery lead times vary based on location (see “Shipping and Returns How will my table ship?" below for delivery expectations and timing). Need a table sooner? Check out our Ready to Ship Collection.

Returns & Repairs

Can I return a made-to-order (custom) table?

We want you to be completely smitten with your new Vermont Farm Table, but given that we've designed and built this table just for you, we can't take it back if you've changed your mind, don't like the color or style or it doesn't fit. If the mistake is ours, we'll make it right. If you are not completely satisfied with your table, please let us know and we'll work together on a solution.

Can I return a ready-to-ship table?

Yes! If in the first 30 days you decide that your new table isn't right for you, let us know and we'll initiate a return. Table must be in like-new condition.

Can I return kitchen goods?

If within the first 30 days after receiving any standard product you do not remain completely satisfied with your purchase, we will provide you with an exchange or refund for the price of your piece. The product must be in new condition. This policy excludes furniture purchases or on sale items, which are non-returnable.

Shipping & Delivery

How will my table ship?

Ready to Ship tables ship via UPS. We are pleased to offer White Glove Shipping on our made to order tables and larger bench orders. Our partners blanket wrap your fully-assembled furniture straight off our woodshop floor and deliver it right to your home. Depending on the route of the truck and where you live, shipping can add 1- 6 weeks to your total lead-time. When your piece leaves Vermont Farm Table, we will let you know it’s on the way, and our partners will be in contact with you directly to schedule a delivery time that works best for you. The delivery team that delivers will carry your table into your home and help ensure it arrives in perfect condition. Check out our “Shipping and Returns” page for more specific information about delivery.

Furniture Care

How do I care for my table?

We strongly believe in the table as a place where life happens, and not a showpiece to be protected from signs of use! We think the table is at its most beautiful when over time it shows signs of a life well-lived around it, and the markings of many meals shared. We do know that most of us want our table to look beautiful though, and we can give you some tips on keeping it looking fantastic along the way! For everyday care we recommend using a clean, soft cloth and mild soap and water or a natural cleaner. Keep your table clean and dry, and wipe up spills promptly. You shouldn't use hard chemicals or abrasives, put hot pans or dishes directly on the surface, or leave damp objects (wet glasses, vases, etc) on the table for long periods. For quick and easy repairs or maintenance, a quick buffing with a generic furniture wax (found at any hardware store) will help bring back the original shine. For more extensive repair please contact us - your table can almost always be returned to its original finish quality.

Contract Work

Do you do commercial / contract work?

Absolutely, yes! We love working with talented architects, designers and purchases to bring your creative vision to life. Be in touch to learn more about working with us.

Do you offer a trade discount?

We love working with talented designers and offer them a trade discount. Be in touch to learn more.